Help & FAQ
Short answers, no runaround. If yours isn't here, a real person reads the shop inbox.
No matching questions
Try another word, or message the shop — a real person will answer.
Buying and downloads questions
How do I get my kit after buying?
Every kit is a digital PDF with instant download — the file is available the moment your payment goes through on Payhip. Nothing is shipped, and there's no waiting.
Can I fill the kit in on my phone or tablet?
Yes. Print the whole binder, print only the checklists you need, or open the PDF in any reader and type into the trackers on screen. Pages are A4 and print cleanly on US Letter too.
What if something is wrong with my file?
If your download is broken or isn't what the listing describes, message the shop and we'll make it right. We'd rather fix a problem than argue about it.
Trust and accuracy questions
Are the kits made with AI?
Partly, and we say so on every listing: each kit is drafted with AI assistance and then reviewed and curated by a real person who's been through it. The judgment calls — what order things go in, what the traps are — come from lived experience.
Will the information stay accurate?
Rules and fees change, so we don't pretend otherwise. Anything that depends on a government or institution carries a "last reviewed" date inside the kit and points you to the official source to confirm the current version.
Is this legal, medical, tax or religious advice?
No — guidance, not gospel. The kits are practical organisation tools. Where a step depends on local law or personal faith, they tell you to verify with the official source or your own trusted guidance.
Still stuck?
The fastest route for anything about an order — a broken file, a question before you buy, a refund — is the shop inbox on Payhip. A real person reads it.