Talk to a person
The fastest route for anything about an order — a broken file, a question before you buy, a refund — is the shop inbox on Payhip. A real person reads it.
Orders, files and refunds
Payhip hosts every purchase, so order questions go through the shop inbox there — it links your message to your order automatically.
If your download is broken or isn't what the listing describes, we'll make it right. We'd rather fix a problem than argue about it.
Found a mistake in a kit?
Tell us. Kits carry last-reviewed dates precisely because rules change — a correction from a reader gets folded into the next refresh, and the CalmKit Standard is the promise that we'll act on it.
Accessibility problems?
If any part of this site is hard to use with a keyboard, screen reader or magnifier, please say so via the shop inbox — details on the accessibility page.